Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has updated its size classifications for women's and children's garments without notifying all users about the change.
Online Platforms Backlash
Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Changes
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Service Background
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
